Privacy Policy

ClairoCorporation Pvt Ltd is a logistics and transportation services company operating in Delhi, Punjab, Chandigarh and nearby states/locations. We value your privacy and handle your personal information responsibly and in accordance with applicable law.

We do not require you to create an account or provide personal information simply to browse our website. You may contact us through WhatsApp, phone calls or email to request our services.

We collect the information you choose to share with us when you contact us to request our services. This may include:

• Your name and contact number.
• Pickup and delivery addresses/locations.
• Details about your goods, such as type, quantity and approximate weight.
• Details of your booking and any communication you have with our team.
• Payment-related information needed to process your payment through the method you choose (Cash, UPI or online transactions).

We use the information we collect for the following purposes:

• To respond to your enquiries and provide logistics and transportation services.
• To arrange, coordinate and update you on pickup and delivery.
• To communicate payment terms, including the 20% advance payment and remaining charges.
• To coordinate with our drivers and team members involved in providing the service.
• To handle cancellations, refunds and damage claims as per our applicable policies.
• To comply with legal and regulatory obligations.

We do not sell or rent your personal information to third parties.

• Your information may be shared with our drivers and team members only to the extent necessary to provide the requested service.
• Your information may be disclosed where required by applicable law, legal process or government authority.
• Your information may be shared with service providers who help us operate our business (such as payment processing), subject to reasonable safeguards.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as is reasonably necessary to provide our services, handle queries and claims, and comply with legal obligations.

Subject to applicable law, you may request access to, correction of, or deletion of your personal information held by us. To exercise any of these rights, please contact us using the details below. We will respond in accordance with applicable law.

ClairoCorporation Pvt Ltd may update this Privacy Policy from time to time. Updated versions will be published on this page with the stated effective date. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or how we handle your information, you can reach us at: